Shipping & Returns
Products and Services We Offer
- Chinese Art and Calligraphy 95%
- Jade Jewelry 90%
- Chinese Art Supplies 95%
High Quality ProductsWhenever possible we buy directly from the artists, artisans and manufacturers to ensure our customers receive high quality products.
Customer ServiceOur support staff is based in the United States and their focus is providing friendly, timely and professional service to our customers.
Shipping and ReturnsWe ship most orders within 48 hours and offer a 30-day money back guarantee on all of the products we offer (does not include custom orders).
Frequently Asked Questions
The answers provided here are some of the most common questions we receive from customers and visitors. However, to find more answers to questions you may have about our websites or the products and services we offer you should visit our FAQ’s page, which provides the answers to many more frequently asked questions. If you have a question not listed and you need an answer fast you may contact us via email or call us for faster support.
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Let you know I received the package. It is so beautiful!! Thank you very much for everything and so sorry about the error. I’m very pleased with your service.
Hi James –
Thank you so much for taking care of this so quickly. The scrolls arrived today and they are just perfect – and just in time for tomorrow’s end-of-the-year parties at school.
I really appreciate your helpSusan
I just received some calligraphy I’d sent to you for mounting and I wanted to tell you what an excellent job you did. I am very satisfied with the final product. The work is expertly done.
Thank you very much.Michael